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Protect Yourself From Fraud

Here are some tips from the Iowa Bankers Association (IBA) and the Federal Trade Commission (FTC) to help you protect yourself from credit and debit card fraud.


• Sign your cards as soon as you receive them, and cut up expired cards before disposing of them.

• Carry only cards you plan to use, securing others in a safe place.

• Keep a record of your card numbers, their expiration dates, and the phone number and address of each company in a secure place.

• Keep your eye on your card during the transaction, and get it back as quickly as possible.

• Review your periodic statements promptly, comparing them to your receipts.

• Shred statements and receipts when you no longer need them.


• Don’t lend your card(s) or reveal your PIN to anyone.

• Don’t write your PIN on your debit card or keep it in your purse, wallet or with your card.

• Don’t leave cards or receipts lying around and never sign the back of a receipt.

• Don’t write your account number on a postcard or the outside of an envelope.

• Don’t give out your account number over the phone or online unless you’re making the call to a company you know is reputable.

• Don’t respond to unsolicited e-mails or callers requesting account information verification.


FSB is your first and most important point of contact when you discover your debit or credit card has been lost or stolen, or when you find unexplained transactions on your account or monthly statements. You may reach us at 877-372-1879 or