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Safe Online Banking

Online banking makes managing money convenient for millions of American households. With a few clicks of a mouse, customers can check deposits and pay bills, saving time and giving them more control over their finances.

Banks use a combination of safeguards to protect your information, such as employee training, strict privacy policies, rigorous security standards, encryption of information and fraud detection programs and procedures. Customers, too, play an important role in protecting financial information. Here’s what you can do to enhance your online security:

  • Use a strong password. Experts advise using a combination of letters and numbers and caution you not to use easily guessed passwords, such as birthdays or home addresses.
  • Keep it to yourself. Don’t share your password or any personal information online with any person or company you do not know.
  • Avoid fraudulent websites. To help ensure the website you have visited is authentic and secure, when conducting financial transactions online look for a lock icon on the browser’s status bar or a website URL that begins “https:” (the “s” stands for “secure”).
  • Use anti-spyware. Install and periodically update virus protection software that detects and blocks “spyware”—programs that can give criminals access to your computer.
  • Be wary of email. Do not share sensitive information via email. If you receive an unscheduled or unsolicited email claiming to be from your bank, proceed with caution. Check with your bank to make sure it’s legitimate. Remember, your bank, Internet Service Provider or other service providers will never ask for your passwords or account information.
  • Monitor your account. Check your balances online frequently to spot any fraudulent activity.


  • Log off. Remember to sign off your bank’s secured area when you have finished online banking.