Posted Thursday, June 01, 2017 in Articles
The message center allows you to communicate securely with FSB. The message center functions very much like a regular email service, but it is housed within I-banking so all your account information stays secure. Messages can be saved by topic for easy reference. Check here for your alerts, replies to your inquiries and communications.
Sending a secure message about a specific transaction:
You may be scrolling through your recent transactions and have a question about a specific payment. Do you not recognize the payee? Perhaps its fraud? Is the amount incorrect? Whatever the reason, you can easily ask a question about a specific transaction.
All replies to Secure Messages will appear within the Message Center in I-banking and will not be sent to your personal email account. Be sure to check within I-banking for a response.
Note: Secure messaging is only available for FSB accounts and is not available for other accounts that are linked within FSB I-banking.
Sign up here to receive our Newsletter and other money saving tips.
*Required