Customer Service Appreciation Week!

Lauren Woods
October 3, 2023

Hello everyone! 👋🏼

We are excited to celebrate Customer Service Appreciation Week starting Monday. At FSB we are proud of our customer service, the investments we make in technology to better assist customers, and our dedication to FUN! October is a pretty busy month. With it being the beginning of the quarter, we want to do something simple to celebrate! Here is the schedule for this week. Please have your nominations in by Wednesday at 4pm!


Monday – Spirit of FSB Day – Nominate a fellow employee that embodies the spirit of FSB with an explanation as to “why”. Each person nominated goes into a drawing for a gift card. All nominations will be posted together in the Shovel. It doesn’t have to be about a specific situation. This may turn into an annual award with an honorary “trophy”.

Wednesday – FSB Spirit Day – Wear as much FSB gear as you can. The most “spirited” gets a gift card! Think psycho spirit day if you want to win.

Friday – Pizza on the Bank in celebration of Best of the Best Bank in the Cedar Valley for 2023 AND Iowa Top Workplaces of 2023 Award!


Click here https://www.surveymonkey.com/r/T6QP3VZ to nominate an employee!

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