Frequently Asked Questions

How do I replace a damaged debit card?
How do I put travel alerts on my card?
Where can I use my chip card?
How do I dispute a debit card charge?
What information is stored in the chip?
What if the retailer is not equipped to accept an EMV card?
What are the daily purchase and withdrawal limits?
My debit card is going to expire, how do I get a new one?
Why does my FSB card include a chip?
Card Safety Tips
What if I lose my check card
How does a chip card work?
What do I do if my debit card is not working or has been blocked during non-business hours?
How do I get a replacement debit or card?
Can I raise my debit card limits?
I have noticed fraud on my debit card what do I do?
What if I forget my PIN number for my debit card?

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