Customer Support Phone and Online Chat Hours

Mon - Fri
8:00 AM - 6:00 PM
Saturday
8:00 AM- 1:00 PM
phone_thinemark877-372-1879rheadsetContact Us
All mail should be addressed to:

131 Tower Park Drive, Suite 100
Waterloo, IA 50701

Non-Cash
Cedar Falls
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515 Main St, Ste A
Mon - Fri
9:00 - 5:00
Saturday
9:00 - 12:00
24-Hour ATM + Video Teller (ITM)
Non-Cash
Dunkerton
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905 Jon Rd
Mon. Wed. Fri
1:00 - 5:00
Saturday
Closed
24-Hour ATM + Video Teller (ITM)
Non-Cash
Gilbertville
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1306 5th St
Mon. Wed. Fri
9:00 - 5:00
Saturday
Closed
24-Hour ATM + Video Teller (ITM)
Non-Cash
Jesup
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1310 6th St
Mon - Fri
9:00 - 5:00
Saturday
Closed
24-Hour ATM + Video Teller (ITM)
Non-Cash
Waterloo - Downtown
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224 W 6th St
Mon - Fri
9:00 - 5:00
Saturday
Closed
24-Hour ATM + Video Teller (ITM)
Non-Cash
Waterloo - Tower Park
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131 Tower Park Drive, Suite 100
Mon - Fri
9:00 - 5:00
Saturday
9:00 - 12:00
24-Hour ATM + Video Teller (ITM)
Non-Cash
Waverly
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2101 4th St SW
Mon - Fri
9:00 - 5:00
Saturday
Closed
24-Hour ATM + Video Teller (ITM)
Non-Cash
West Des Moines
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9250 University Ave, Suite 117
Mon - Fri
9:00 - 5:00
Saturday
Closed
24-Hour ATM + Video Teller (ITM)

FSB ITMs Are Currently Available at All FSB ATM Locations.

An Interactive Teller Machine is an ATM with connection to a real FSB Teller. The video teller can guide you through every step of your transaction and answer questions about your account.

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