Customer Support Phone and Online Chat Hours

Mon - Thurs
8:00 AM - 6:00 PM
Friday
8:00 AM- 5:00 PM
Saturday
8:00 AM- 1:00 PM
All mail should be addressed to:

131 Tower Park Drive, Suite 100
Waterloo, IA 50701

FSB ITMs Are Currently Available at All FSB ATM Locations.

An Interactive Teller Machine is an ATM with connection to a real FSB Teller. The video teller can guide you through every step of your transaction and answer questions about your account.