Branches and ATM Locations

Due to the COVID-19 pandemic location hours have changed. See temporary hours in the  FAQ

Customer Support Phone and Online Chat Hours

Mon - Fri

8:30 - 5:00
8:30 - Noon

NOTE: All mail should be addressed to: 131 Tower Park Drive, Suite 100, Waterloo, IA 50701

All FSB locations will be closed on Thurs, Nov. 26 and closing at 3:00 pm on Friday, Nov. 27.