Customer Support Phone and Online Chat Hours

Mon - Thurs
8:00 AM - 6:00 PM
Friday
8:00 AM- 5:00 PM
Saturday
8:00 AM- 1:00 PM

West Des Moines

map_pin_circle Address
NO MAIL ACCEPTED

9250 University Ave, Suite 117
West Des Moines, IA 50266

All mail should be addressed to:

131 Tower Park Drive, Suite 100
Waterloo, IA 50701

phone_thin Phone / Fax
phone_thin
(877) 372-1879
printer
(319) 287-3966
itm ATM Details

24 hour ATM located inside front entrance. Video Teller/ITM available.

calendar Hours of Operation
Mon - Wed
9:00 - 5:00
Thursday
10:00 - 5:00
Friday
9:00 - 5:00
Saturday
Closed
This is a non-cash location.

FSB ITMs Are Currently Available at All FSB ATM Locations.

An Interactive Teller Machine is an ATM with connection to a real FSB Teller. The video teller can guide you through every step of your transaction and answer questions about your account.