A password should contain a few different variables so that it is harder for someone to guess or software to crack. The more unique you make it, the more secure it is. Most passwords are case sensitive, which means UPPER and lower case matters. Mixing case and adding numbers and symbols makes a password much more secure. Many people recommend that your password is not something that can be found in a dictionary.
What is a secure cookie?
A secure cookie is a small text file with hashed content that is placed on a computer to help identify the user. In this case, the cookie that is stored on your PC during login lets you bypass your personalized security questions whenever you access Online Banking in the future. The secure cookie will periodically expire on your computer and will require you to remember your computer again.
What do I do if I receive a suspicious or fraudulent email?
If you have entered personal information after clicking on a link or suspect fraudulent behavior, please call us immediately at 1-877-372-1879 during business hours.
Secure Email FAQs
What Internet browsers are recommended? Most Internet browsers will work, including Microsoft® Internet Explorer®, Mozilla® Firefox® and Apple® Safari™.
What mobile devices can be used? Most major mobile devices can be used, including Apple® iPhone® and iPad®, BlackBerry® devices and Android® devices.
How long do I have to read my message? Messages you receive expire 14 days from when you are sent the message.