Effective August 8th, VISA Secure will be automatically enabled for all FSB cardholders.  VISA Secure is a service that provides an additional layer of protection for buyers shopping online.  This service automatically works at checkout with participating merchants. There is no need to download anything, install software or register your account to get this added layer of protection. You may occasionally be prompted at checkout to verify your identity, but this is to ensure you’re you and protect you from fraud.  An OTP (One-Time Passcode) will be sent to the customer's phone number to verify the purchase.  If you encounter this extra step, simply follow the instructions on your screen to verify your identity.

Important Notes: 

  • The OTP will be sent to the phone number you have on file with FSB. If your number has changed please contact us to update your information.
  • This service applies to both FSB Visa credit and debit cards when shopping online.
  • This service automatically works at checkout with participating merchants. Remember, there is no need to download anything, install software or register your account to get this added layer of protection. You may occasionally be prompted at checkout to verify your identity, but this is to ensure you’re you and protect you from fraud.
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