1. What is ClickSWITCH?
ClickSWITCH is an automated account switching solution that revolutionizes the way I-Banking users are able to set up their direct deposits. It automates, streamlines, and simplifies the process of submitting new account information.
ClickSWITCH quickly, safely, and efficiently switches direct deposits from old accounts to new ones. It’s a time-saving value-add for anyone wanting to switch their direct deposits to a new account with FSB.
2. When can a switch be initiated?
Anytime! ClickSWITCH can be used anytime a user wants to change the financial institution or account that receives their direct deposits.
3. What items can ClickSWITCH move for customers?
Accountholders can switch their reoccurring payments and direct deposits to their FSB account using ClickSWITCH.
4. What information is stored within ClickSWITCH?
ClickSWITCH only requests and stores the minimal amount of data required to complete a switch. This information consists of the same details you would see on a blank check. In addition to your name, address, bank account, and routing number, a phone number and email address are also collected.
5. How long does the account switching process take?
Submitting a switch can take as little as about 90 seconds. The length of time it takes for a switch to be fully processed depends on a variety of factors between the depositor and FSB, but fear not, it ranges from an instantaneous switch to just a few short days.
This service can be found under the services tab labeled "Direct Deposit Switch" located in FSB I-Banking.