Frequently Asked Questions

What is a Returned Item fee?
What happens if I do not meet the loyalty checking account's requirements?
What is an overdraft?
What is the cut off time for the day?
Do you offer lock boxes?
What is the difference between available and current balances?
How often do your rates change?
How do I setup direct deposit?
Can I get my account to work with popular financial software?
When will my deposit be credited to my account?
How do I open an account online?
How do I set up Automatic Withdrawal/Payment?
How do I set up an auto transfer?
Do you offer credit cards?
Do I need an account with FSB to purchase a lock box?
How do I order new checks?
What do I need to open an account?
Am I allowed to open FSB Reward Checking and FSB Loyalty Checking account for the same address?
What are the requirements to get the high interest Reward Checking rate?
What are the requirements to get the high interest Loyalty Checking rate?
What is Direct Deposit or Automatic Payment Transfer (ACH)?
How does the “Direct Deposit” or “Automatic Payment Transfer” qualifier work?
Do Cash Advances count toward my monthly Credit Card purchase requirements on the Rewards Checking?
Do ATM withdrawals count toward my Debit Card purchase requirements on the Loyalty Checking?
What happens if I do not meet the qualifiers for the Loyalty or Rewards Account?

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