Customers can expect a thoughtful transition with communication along the way. For now, there is no action customers need to take, and CSB and FSB will continue operating independently until the transaction closes.
As integration planning moves forward, customers can expect to receive information before any changes require action on their part. Our goal is to make the transition as smooth as possible while continuing the personal, relationship-focused service CSB customers value.
Looking ahead, the combination is expected to give CSB customers access to additional resources and expertise, including expanded digital banking capabilities, mortgage and lending services, wealth management capabilities, and continued investment in technology and cybersecurity.