Frequently Asked Questions Topic:
CSB Employee

Frequently Asked Questions

Will CSB's accounts, rates or terms be changing?
Will I need to change my routing or account number for direct deposits or ACH transactions, like Social Security?
Can I still use my CSB checks through the conversion?
How much advance notice will customers receive before changes happen?
What should customers expect as CSB and FSB come together?
Why are the banks joining together?
Why is this a good fit?
What changes for employees today?
Will branches close?
When will the transaction close?
What should I tell customers?
What should I avoid saying?
What customer benefits are expected?